Insurance Claims

Expert help

Simplifying Your Roof Insurance Claims with Expert Guidance

Having a damaged roof and trying to figure out the insurance claim process can be complicated and stressful as a homeowner. Elite Roofing and Restoration is committed to helping our customers navigate insurance claims to ensure a swift and simplified process. We have experience fixing numerous damaged roofs and working with a variety of insurance companies.

Our Roofing Insurance Claim Process

Step 1

Property Inspection

If your roof needs repair, it’s important to have a roofing contractor do a thorough inspection of the damage. We take full responsibility for taking photos and providing a detailed report of your roof’s damage.

Step 2

File an Insurance Claim

You should file a roof repair insurance claim as soon as possible after meeting with our estimate team if they find damage. After our inspection of your roof, we also assist with answering any and all questions that your insurance company may ask regarding the roof’s damage.

Step 3

Meet with Adjuster

After filing your roofing claim, the insurance adjuster schedules a time to inspect the property. Our reliable roofing expert will also attend this scheduled meetup to ensure all of the roof’s damage is correctly assessed and accounted for.

Should you choose not to work with us, we still recommend you have your roofing company present when the insurance adjuster comes to make sure nothing gets missed or overlooked.

Step 4

Insurance Report

After the insurance company assesses your roof, the adjuster writes up an estimate. Work on your roof begins once we receive the estimate and double-check that it’s accurate based on the damage we discovered during our initial inspection. 

Step 5

 Storm Damage Replacement

After the insurance company assesses your roof, the adjuster writes up an estimate. Work on your roof begins once we receive the estimate and double-check that it’s accurate based on the damage we discovered during our initial inspection. 

Step 6

Notifying Insurance

The last step in this process involves you signing a roofing certificate of completion once the new roof is installed. The certificate of completion, along with a detailed invoice, is then sent to your insurance company. It’s necessary to have these documents in order to receive any payment from your insurance.

Elite Roofing and Restoration goes above and beyond for our customers to make the insurance claims process as easy as possible. Not only can we guarantee a hassle-free roofing experience, but we also offer up to a non-prorated 50-year warranty on our roofs. Contact us today to see how we can help transform your home!

Contact Our Insurance Claims Specialist Today

Elite Roofing and Restoration offers roofing insurance claims assistance with quick and reliable solutions. We guarantee that you will receive the highest quality of materials and services for your home’s roof. Contact us today for more information regarding our insurance claims services!

Reach Out to Us

Have a question or Concern?
We’re ready to help!

Whether you’re planning a roofing project or just have a few questions, we’re here to help. At Next Gen Roofing and Construction, we treat every home like our own and every homeowner like a neighbor. Fill out the form below, and we’ll be in touch shortly to talk about how we can support your vision with honest guidance and quality craftsmanship.

512-430-7141

info@nextgenroofing.com

5231 Farm to Market Rd 2325, Wimberley, TX

Available 24/7

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Testimonials

Hear from our satisfied Customers

O'Dell Marshall
3 weeks ago
Great company to work with, Colin, Gavin, Ashley- excellent people, Easy to communicate and available, Professional, punctual, Replaced roof, gutters, stained decking!! All from Hail damage!! Worked with insurance company!!! Highly recommend!!!
Jarret Pickens
4 weeks ago
Elite Roofing was very professional and straight forward. Colin was great with the initial consult and kept me informed on everything that was happening.
Pam Toifl
1 month ago
Elite Roofing And Restoration very much impressed me with their prompt responses to my phone calls and their professionalism in meeting with me and inspecting the roof to find cause of leaking! The exceptional quality of their work, combined with competitive pricing, exceeded my expectations, making Elite Roofing And Restoration a top-notch Residential Roofing Company!!
Amber White
2 months ago
Elite Roofing And Restoration's team exhibited exemplary professionalism while restoring our property after a hail storm. Gavin was an exceptional communicator and took over our project midway through after a not so easy start. He is a valuable asset to the team. Colin is an honest businessman and remained true to his word throughout the entire project. We are quite pleased with the outcome and are glad that we could find a local contractor to trust with our home.
Teisha Travaglino
2 months ago
Elite Roofing & Restoration did an amazing job installing gutters on my new build home! Colin and Daniel gave me a fair price, quick and efficient work, and overall great experience! Highly recommend. Who knew gutters could be so pretty and blend seamlessly?!
Jim Ringelman
3 months ago
Colin and his crew at Elite Roofing and Restoration did an excellent job getting our two houses re-shingled and repaired after major hail damage. Colin was exceptional (and patient!) when it came to working with our insurance company. His staff kept us informed, and were responsive to our requests and questions. These guys are real pros, and I highly recommend them.
Mark David
3 months ago
Colin and team did everything they said they would do, and more. Along with a beautifully installed roof, we now have the correct number and style of attic vents and gutters that can handle the rain we get in these parts. Absolutely will call on them for any roofing needs. Fast forward a year and Colin still answers my calls on the first ring! 05/30/2025: Elite replaced a roof at a different property and again did fantastic work, on time and on budget.
Krysten Verner-Bartram
3 months ago
I cannot express the level of appreciation we have for everyone at Elite Roofing & Restoration! When started the insurance process for our roof, we quickly realized that we were going to have a fight on our hands. Elite Roofing got us in touch with their insurance experts and they were able to get us money from the insurance agency that originally rejected it. Of course, we were excited about that! Besides that, the roof installation was quick and professional! They communicated every step of they way and they were very respectful of our property. We highly recommend using them for any of your roofing needs!
Lisa Johnson
4 months ago
From the very start Collin and his crew made the whole hail damage repairs a breeze. They were fast and very respectful with their work! I would hire them again for my restoration needs.
James Coco G
4 months ago
I recently had the pleasure of working with Elite Roofing & Restoration, and I couldn't be more impressed. From start to finish, the team was professional, courteous, and extremely customer-focused. They took the time to clearly explain the entire process, which made everything simple and stress-free. Even though I’ve never dealt with roof damage before, they made me feel confident and well-informed every step of the way. It’s rare to find a company that combines expertise with genuine care for their customers, but Elite Roofing & Restoration absolutely delivers. If I ever have an issue with my roof in the future, I know exactly who I’ll be calling. Thank you for making the experience so easy and positive!
Aoife McDonagh
4 months ago
We loved working with Colin and his team! Our roof turned out beautifully, just as we imagined it. The team at Elite R&R was responsive and transparent throughout the whole process. If we ever have roofing needs in the future we will absolutely be giving these guys our business again.
Melissa Moore
4 months ago
Colin and his team did an amazing job on n my roof. They had to replace some fascia and the gutters as well and everything turned out beautifully. Colin helped me navigate the process with the insurance company as well
Karen Collier
4 months ago
Elite Roofing & Restoration, led by Colin Hald, exceeded all expectations! After severe hail and tornado damage, their team expertly replaced our home’s roof, rebuilt our barn, installed new windows throughout the house, refinished our deck, and painted our living room and living room ceilings with remarkable precision and care. Colin’s handling of our insurance claim was a game-changer, sparing us the usual headaches and stress. Their work is impeccable, the team was professional and approachable, and communication was seamless from start to finish. They completed everything on schedule, earning our complete trust. Last May, as I stood in water, ice, and broken glass, I felt shattered too. Everything was broken. Colin’s team didn’t just rebuild our home and barn, they restored hope and made it possible for us to rebuild our life. For exceptional service and quality, choose Elite Roofing & Restoration. Thank you, Colin and team, for restoring our home!
Paul Ulatoski
4 months ago
Colin Hald and his team did a terrific job on our full roof replacement with high quality shingles and other materials. Gavin, his associate, ensured the process went smoothly. We are pleased with the outcome.
A Lemoine
4 months ago
Elite Roofing and Restoration came out and replaced our roof after we got significant hail damage last year. The entire team was knowledgeable, communicative and efficient. Definitely made for a streamlined and worry free experience. I will be using them again soon to replace our gutters!
Pedro Rodriguez
4 months ago
Great company to work with, always pay on time and take care of all my guys amazingly!
Ryan Young
4 months ago
Colin and his Nebraska team did an excellent 5⭐️ job all around on our roofing project. They did exactly what they said they were going to do. They were responsive and the quality was excellent at a better price than other quotes I received. Will definitely have them back in the future!
Kyle Roberts
4 months ago
Elite / Colin - Gavin - Tristan...Utmost Professional Team. I use them on my projects throughout Austin / Wimberley plus they have helped get our roof replaced due to Storm Damage.

    Get A Next Gen Roof Today

    Your home deserves more than a quick fix. It deserves the care, precision, and pride that define Next Gen Roofing and Construction. Serving Austin and the surrounding Hill Country, we combine advanced technology, certified installation, and a customer-first approach to deliver roofing, siding, and gutter solutions that last. Every project is handled with attention to detail, clear communication, and a commitment to protecting both your home and your peace of mind.